1. We ship the package out within 1 business days after your payment was approved.
2. We only ship to confirmed order addresses, your order address must match your shipping address.
3. Transit time may be delay particularly during the holiday season,pls contact us if you not received your shipment on time.
4. Buyers are responsible for the import taxes, you are responsible for paying any additional charges for customs clearance.
1. We will not refund if recipients refused delivery result in the package was sent back.
2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return and your proof.
3. We will refund you upon receipt of the item in its original condition and packaging with all components and accessories included, or you can choose resend you a replacement.
1. Your satisfaction and positive feedback is very important to us. please leave positive feedback and 5 stars if you are satisfied with our items and services, we will give you a 5 stars positive feedback too.
2. If have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We believe everything could be solved by communication, we will be here to offer the best service for you.
3. All emails and messages will be answered within 1 business day. we apologize for any late reply during the holidays.